Contacts

How to Reach Us

The team behind informatics-publichealth.com welcomes messages from readers and industry partners alike. The only way to reach us is by email:

[email protected]

Please include a clear subject line so we can route your message to the right person on our editorial team.

What You Can Write About

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Response Time

We read every message we receive. You can usually expect a reply within a few business days. During busy periods it may take a little longer — thank you for your patience.

Questions About Your Casino Account

Please note: informatics-publichealth.com is an independent review and comparison website. We are not a gambling operator, and we do not hold, manage, or have access to any player accounts.

For questions about deposits, withdrawals, bonus terms, account verification (KYC), login problems, or any other account-specific matter, please contact the customer support team of the casino or betting site you registered with directly. You will usually find their support options (live chat, email, or help centre) on the operator's own website.

Need Help With Gambling?

If gambling stops being fun and starts to feel like a problem — for you or for someone you care about — free, confidential help is available across Canada:

ConnexOntario — a 24/7 helpline offering free and confidential support for gambling, mental health, and addiction concerns in Ontario, with referrals to services across the country. Call 1-866-531-2600.

If you live outside Ontario, your province or territory also offers dedicated problem gambling support lines — ConnexOntario can help point you to the right local service. Remember: help is free, confidential, and available any time.